Bureau of Customs launches Parcel and Balikbayan Box Tracking System

Bureau of Customs Photo

Manila — As part of the Bureau of Customs (BOC) drive to promote transparency and ease of doing business. The Parcel and Balikbayan Box Tracking System (PBTS) was officially launched yesterday October 30, 2019. The event was held at the OCOM Conference Room South Harbor, Manila.

Attending the event was Bureau of Customs Commissioner Rey Leonardo B. Guerrero, Deputy Commissioner Donato B. San Juan, Deputy Commissioner Raniel T. Ramiro, Deputy Commissioner Vener S. Baquiran, Assistant Commissioner Vincent Philip C. Maronilla, POM Collector Arsenia C. Ilagan and NAIA Collector Carmelita M. Talusan among others.

BOC Commissioner Rey Guerrero during live demonstration of the system I Bureau of Customs Photo

The Parcel and Balikbayan Box Tracking System aims to render a more efficient means of tracking parcels and balikbayan boxes as the tracker can be accessed through the BOC website www.customs.gov.ph. The system can provide updates about the parcel or balikbayan box as it goes through the different stages of customs clearance which also enables the Bureau to monitor the efficiency of BOC officials and personnel.

Assistant Commissioner Maronilla in his opening remarks stated the timeliness of the launch as the yuletide season draws closer. A lot of OFWs are expected to send balikbayan boxes and packages to their loved ones here in the Philippines during this time. The system will aim to lessen instances of scams being perpetrated by unscrupulous individuals. Claimants can verify the status of parcels and packages being processed by Customs.

Bureau of Customs Photo

BOC Commissioner Rey Guerrero formally closed the event after conducting a live demonstration of the system. The Commissioner in his closing remarks stated that the success of the system relies on the support of the various stakeholders of the BOC. He also reminded the public to be cautious in sending their packages and parcels advising OFWs and Claimants to support legitimate and accredited forwarders to avoid the possibility of being scammed by fly-by-night operators.


Stay updated with news and information from the Bureau of Customs of the Philippines by visiting their website at http://customs.gov.ph.

Balikbayan Media Center
Balikbayan Media Center

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